PRIVACY POLICY
Last Updated: 14/4/2026
This Privacy Policy describes how Cash House Limited (Malta, Company No. C 113510) and its affiliates, including Cashhouse 888 Pty Ltd (Australia) (“Cashhouse”, “we”, “our”, or “us”), collect, use, disclose, and protect your information when you use the Cashhouse mobile application, website, and related services (collectively, the “Platform”).
1. INFORMATION WE COLLECT
We collect information to provide a fair, secure, and high-quality gaming experience.
A. Information You Provide
• Full name
• Email address
• Phone number
• Date of birth (age verification)
• Username and profile details
• Payment details (via secure third-party processors)
• Identity verification documents (if required for withdrawals or compliance)
B. Gameplay & Account Data
• Tournament participation and results
• Skill-based performance metrics
• Match history and rankings
• Referral activity
• Wallet balance and transaction history
C. Device & Technical Data
• IP address
• Device type, operating system, and app version
• Log data and crash reports
• Time zone and location (approximate)
D. Cookies & Tracking Technologies
We may use cookies, SDKs, and similar technologies to:
• Improve app performance
• Analyse user behaviour
• Deliver marketing and referral tracking
2. HOW WE USE YOUR INFORMATION
We use your data to:
• Provide and operate skill-based tournaments
• Match you with players of similar skill (AI matchmaking)
• Process payments, deposits, and withdrawals
• Prevent fraud, cheating, and unfair play
• Comply with legal and regulatory obligations
• Communicate with you (support, updates, promotions)
• Improve gameplay experience and app performance
• Administer referral and bonus programs
3. LEGAL BASIS FOR PROCESSING (GDPR)
Where applicable, we rely on:
• Contractual necessity – to provide the platform
• Legal obligations – AML, fraud prevention, compliance
• Legitimate interests – platform improvement and security
• Consent – marketing and optional tracking
4. SHARING YOUR INFORMATION
We do not sell your personal data.
We may share your data with:
A. Service Providers
• Payment processors
• Identity verification providers
• Cloud hosting and analytics services
• Customer support tools
B. Regulatory Authorities
Where required for:
• Anti-money laundering (AML)
• Fraud prevention
• Legal compliance
C. Business Transfers
In case of merger, acquisition, or restructuring
5. DATA RETENTION
We retain your information:
• As long as your account is active
• As required for legal, tax, and compliance obligations
• To resolve disputes and enforce agreements
You may request deletion (see Section 9).
6. SECURITY
We implement industry-standard safeguards, including:
• Encryption of sensitive data
• Secure payment processing (PCI-compliant providers)
• Access controls and monitoring
• Fraud detection systems
However, no system is 100% secure.
7. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and processed in:
• Malta
• Australia
• United States
• Other jurisdictions where our providers operate
We ensure appropriate safeguards are in place.
8. CHILDREN’S PRIVACY
Cashhouse is not intended for users under 18 years of age.
We do not knowingly collect data from minors. Accounts found to be underage will be suspended.
9. YOUR RIGHTS
Depending on your location, you may have rights to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent
To exercise your rights, contact:
📧 support@cashhouse888.com
10. MARKETING & COMMUNICATIONS
You may receive:
• App updates
• Promotions and bonuses
• Tournament notifications
You can opt out at any time via:
• App settings
• Email unsubscribe links
11. THIRD-PARTY SERVICES
Cashhouse may contain links to or integrations with third-party services. We are not responsible for their privacy practices.
12. APPLE APP STORE DISCLOSURE
Cashhouse complies with Apple App Store privacy requirements:
• We collect only data necessary for app functionality
• Payments are handled securely via approved providers
• We do not track users across apps without consent
• Any tracking (if applicable) will request permission via Apple’s App Tracking Transparency (ATT) framework
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes will be posted within the app and/or website.
14. CONTACT US
If you have questions or concerns: